Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! Raise a request using one of the options below.
General
Share a Suggestion
A suggestion for a new feature.
Required fields are marked with an asterisk*
{"xsrfToken":"7579b84817ea8b9dd8efe7688dbae1a152cfb7f4_lout","branding":{"id":"3","key":"jjis","name":"Marvelution Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0c0a24","headerLinkHoverBGColor":"#0c0a24","headerBadgeColor":"#0c0a24"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0fe97ba8-fe7d-4356-a9f9-1e3f4663362a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZDg1OTk3ZS0zNjZjLTQyYTItYjA3YS0yNWM2N2UzMjBkODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBmZTk3YmE4LWZlN2QtNDM1Ni1hOWY5LTFlM2Y0NjYzMzYyYSI6WyJyZWFkIl19LCJleHAiOjE3OTE2OTYzMDMsIm5iZiI6MTc5MTY5NTcwM30.KGZk5bE5hjvybHhbO71nfWLVvOlWNFArbB9HVtl_yVg&client=fd85997e-366c-42a2-b07a-25c67e320d86&mode=fit","logoId":"0fe97ba8-fe7d-4356-a9f9-1e3f4663362a","isLogoAvailable":true,"helpCenterTitle":"Welcome to Marvelution Support","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"en-US":{"helpCenterTitle":"Welcome to Marvelution Support","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0600ff","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f874a6c0-f76f-4637-a011-a4cd558ca444/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZDg1OTk3ZS0zNjZjLTQyYTItYjA3YS0yNWM2N2UzMjBkODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4NzRhNmMwLWY3NmYtNDYzNy1hMDExLWE0Y2Q1NThjYTQ0NCI6WyJyZWFkIl19LCJleHAiOjE3OTE2OTYzMDMsIm5iZiI6MTc5MTY5NTcwM30.weHaeuaSjWb_fnZ6uC98Jp1gIPcFS33kTJgg2AaSRwk&client=fd85997e-366c-42a2-b07a-25c67e320d86&height=300&mode=fit","bannerMediaApiFileId":"f874a6c0-f76f-4637-a011-a4cd558ca444","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"jjis","projectId":10950,"serviceDeskId":3,"name":"Marvelution Support","description":"<p>Welcome! Raise a request using one of the options below.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"12","name":"Ask a Question","descriptionHtml":"","callToAction":"Ask a Question","introHtml":"<p>General questions.</p>","icon":11767,"iconUrl":"https://marvelution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11767","groups":[8,9],"key":""},{"id":"18","name":"Jenkins Site Tunnelling","descriptionHtml":"","callToAction":"Jenkins Site Tunnelling","introHtml":"<p>Help define how to connect a Jenkins site without internet facing connectivity.</p>","icon":12297,"iconUrl":"https://marvelution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12297","groups":[12],"key":""},{"id":"13","name":"Report a Problem","descriptionHtml":"","callToAction":"Report a Problem","introHtml":"<p>A report of undesired behaviour.</p>","icon":11778,"iconUrl":"https://marvelution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11778","groups":[8],"key":""},{"id":"17","name":"Request a Demo","descriptionHtml":"<p>Welcome!</p>\n<p>I'm Mark and am looking forward to connecting with you.</p>\n<p>Have you tried scheduling a demo directly in my agenda? Use <a href=\"https://marv.li/demo\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">this link</a> to schedule your demo today.<br> Or use this form to request a demo if the no time slots work for you.</p>\n<p>On this call we will review the app you're interested in. I will give you an overview of the app and we can deep-drive into any feature you need or specific use case you have.</p>\n<p>I will answer any questions you might have. Please feel free to share anything I should know before the call so I can best prepare!</p>","callToAction":"Request a Demo","introHtml":"<p>Schedule a demo</p>","icon":12294,"iconUrl":"https://marvelution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12294","groups":[8,9],"key":""},{"id":"16","name":"Request a Quote","descriptionHtml":"","callToAction":"Request a Quote","introHtml":"<p>Request a quote for support or development effort.</p>","icon":11752,"iconUrl":"https://marvelution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11752","groups":[9],"key":""},{"id":"14","name":"Share a Suggestion","descriptionHtml":"","callToAction":"Share a Suggestion","introHtml":"<p>A suggestion for a new feature.</p>","icon":11747,"iconUrl":"https://marvelution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11747","groups":[8],"key":""},{"id":"51","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"","icon":12398,"iconUrl":"https://marvelution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12398","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"},{"id":9,"name":"Other"},{"id":12,"name":"EAP/Beta Program"}],"orderMapping":{"12":[18],"8":[13,12,14,17],"9":[16,12,17]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a6bbc99c-f5c2-372a-9e25-e462d48a9925","appLinkName":"System Confluence","appLinkUrl":"https://marvelution.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://marvelution.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"MS","serviceDeskId":3,"kbLinkDomainURLs":["https://marvelution.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZDg1OTk3ZS0zNjZjLTQyYTItYjA3YS0yNWM2N2UzMjBkODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTUzMjE1MTcwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3OTE2OTY5MDMsIm5iZiI6MTc5MTY5NTcwMywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.FNSWCelunsznZ6RBaq8jOBhUaCsF6SPu_18s3kpIGDs","targetCollection":"upload-user-collection-532151709","endpointUrl":"https://api.media.atlassian.com","clientId":"fd85997e-366c-42a2-b07a-25c67e320d86","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"e25b5d2d-d5fa-42a5-83b9-982b897c7227","name":"Debugging","description":"How-to articles to enable debug logging.","categoryUrl":"https://marvelution.atlassian.net/servicedesk/customer/portal/3/topic/e25b5d2d-d5fa-42a5-83b9-982b897c7227","lastUpdated":"1583707857119","createdAt":"1583591404111"},{"id":"41586ce9-2cb1-4212-b23c-4e0f1513de81","name":"Upgrading","description":"Troubleshooting articles when upgrading fails.","categoryUrl":"https://marvelution.atlassian.net/servicedesk/customer/portal/3/topic/41586ce9-2cb1-4212-b23c-4e0f1513de81","lastUpdated":"1583707829459","createdAt":"1583591443782"}]},"locale":"en-US","i18nTranslations":{}},"reqCreate":{"id":14,"projectId":10950,"issueType":{"id":"10004","name":"Suggestion"},"form":{"name":"Share a Suggestion","descriptionHtml":"","callToAction":"Share a Suggestion","intro":"<p>A suggestion for a new feature.</p>","instructions":"","icon":11747,"iconUrl":"https://marvelution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11747","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What are you suggesting?","description":"Please describe the suggestion in one sentence.","descriptionHtml":"<p>Please describe the suggestion in one sentence.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_12203","fieldConfigId":"12225","label":"Severity","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["10722"],"values":[{"value":"10719","label":"Level 1: Critical","selected":false,"children":[]},{"value":"10720","label":"Level 2: Major","selected":false,"children":[]},{"value":"10721","label":"Level 3: Medium","selected":false,"children":[]},{"value":"10722","label":"Level 4: Low","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Please describe the suggestion in more detail","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/14","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/14","calendarParams":{"firstDay":0,"date":"2026-10-11T07:15:03+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a6bbc99c-f5c2-372a-9e25-e462d48a9925","appLinkName":"System Confluence","appLinkUrl":"https://marvelution.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://marvelution.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"MS","serviceDeskId":3,"kbLinkDomainURLs":["https://marvelution.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZDg1OTk3ZS0zNjZjLTQyYTItYjA3YS0yNWM2N2UzMjBkODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTUzMjE1MTcwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3OTE2OTY5MDMsIm5iZiI6MTc5MTY5NTcwMywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.FNSWCelunsznZ6RBaq8jOBhUaCsF6SPu_18s3kpIGDs","targetCollection":"upload-user-collection-532151709","endpointUrl":"https://api.media.atlassian.com","clientId":"fd85997e-366c-42a2-b07a-25c67e320d86","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"appName\":\"\",\n \"connectToForgeMigration\": {\n \"defined\": false,\n \"willMigrateToForgeBeforeEOS\": \"UNDECIDED\",\n \"migrationGuideUrl\": \"\"\n },\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/3?xdm_e=https%3A%2F%2Fmarvelution.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJiMDM2ZmZmOWE2MTQwMjhlZThlMGY4ZTJjM2M1NjI4NWFmNTZiMGRlOGNjOWUyN2JhZmJjMDlkNjg1MDIwNmNmIiwiaXNzIjoiNzY5MWQzMjItNjU2ZS0zZTMxLThiOTktYzgwZWEyM2RjMDIzIiwiY29udGV4dCI6e30sImV4cCI6MTc5MTY5NjYwMywiaWF0IjoxNzkxNjk1NzAzfQ.9h2RAn1rz85d95VE94_c1ZG-I-EH33lbxb--K-1_mUg\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6Ijc2OTFkMzIyLTY1NmUtM2UzMS04Yjk5LWM4MGVhMjNkYzAyMyIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL21hcnZlbHV0aW9uLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL21hcnZlbHV0aW9uLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6Ik1TIiwiaWQiOiIxMDk1MCJ9fX0sImV4cCI6MTc5MTY5NjYwMywiaWF0IjoxNzkxNjk1NzAzfQ.s0aRPZXPPCkdNcgl1N8N78AvGEUj0pnd5PR_wE9V9M0\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://marvelution.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://marvelution.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"MS\\\",\\\"id\\\":\\\"10950\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"MS\\\",\\\"project.id\\\":\\\"10950\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\",\\\"servicedesk.requestTypeId\\\":\\\"14\\\"}\",\n \"timeZone\":\"Europe/Berlin\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://marvelution.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}